Q: How long is the period of hire? A: All goods are for a 3 day hire- the goods can be picked up or delivered before the function and returned/collected the day after. Of course if it is weekend, the goods are from Friday to Monday. You can hire goods for extended period, email us for a quote.
Q: Do I have to return all goods washed? A: Yes. Excepting linen, all goods must be returned to us in the same manner as they were hired out. A cleaning fee will be charged if goods are returned dirty.
Q: If we order goods and then need to cancel them for any reason, what are the cancellation terms? A: You need to give 7 days notice of cancellation failing which you will be charged 20% of the rental charge. Orders cancelled on day of delivery will pay 100% cancellation fee.
Q: Do I need to pay a bond? A: There is a $80 bond if rental includes glassware, cutlery and crockery etc. Bond is refunded on return is there is nothing broken or missing. |
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